SystemsX
SystemsX

Pricing that pays for itself

Start with Sense from 10 Seats. Got a larger team? Get in touch.

Sense

£35
/ Per user / Month

The starting point for businesses ready to introduce AI - get set up, see the value, and grow from here.

  • 100% of calls, emails and chats analysed
  • Call scoring
  • Compliance monitoring
  • AI call tagging
  • Call summarisation & categorisation
  • Customisable scorecards, topics & trends
  • Intelligent alerts
  • Reporting & trend analysis
  • Telephony integrations
  • Private AI, role-based access & GDPR-aligned security
  • AI-agnostic - not tied to any single AI provider

SensePlus

£50
/ Per User / Month

All of Sense, taken further. Full transcripts, sentiment, and empathy - the evidence to coach with confidence.

  • All of Sense Features
  • Call transcription (full, searchable)
  • Sentiment analysis - reads tone and context, not just keywords
  • Empathy scoring
  • Client behaviour tracking
  • CX Score - composite score across quality, compliance, empathy & behaviour
  • Automated follow-up tasks, synced to your CRM
  • Predictive coaching insights
  • Performance dashboards & agent-level reporting
  • Access to API

SensePlus with Intelligence

£75
/ Per User / Month

All of SensePlus, with Intelligence layered on top - so every conversation adds to a customer profile that gets smarter over time.

  • All of SensePlus features
  • Structured, evolving customer profiles
  • Insight beyond your CRM
  • Full customer history over time
  • Motivators, objections & blockers
  • Behavioural trait tracking
  • Narrative summaries
  • Seamless CRM enrichment
  • Trend & segmentation reporting
  • Full source traceability

Questions buyers ask before they sign.

Have more questions?

Reach out to our friendly support team

No. Sense is a complete product on its own and the natural starting point. Intelligence, Knowledge, and AI Agents are add-ons you can bring in when you're ready, there's no obligation to take the full platform on day one.

Yes. Sense is telephony agnostic and CRM agnostic, it connects to your existing infrastructure rather than replacing it.

Yes. Book a demo and we can walk through the platform using scenarios relevant to your business. We're also happy to discuss a proof of concept for the right fit.

It stays yours. Your data lives in a private system, isn't used to train models for anyone else, and isn't fed into public AI. You get the benefit of AI without the exposure.

Yes. If you'd like to explore annual pricing, mention it when you speak to us.

Most customers are up and running within a few weeks. The exact timeline depends on the size of your team and your configuration requirements at launch.

Every customer gets onboarding support and a point of contact. We're not a self-serve tool, we want the platform to work for your specific operation.

The best way to justify the cost is to see it working. Try free for 30 days.

Book a demo and we'll shape it around your sector, your calls, and your questions. See Sense working on real conversations, no slides, no pressure. Or if you'd rather talk through your use case first, we're here for that too.